Need materials that aren’t immediately available in MSK Library’s electronic collection? Place a request for an item through Document Delivery Services, and we’ll search other libraries and sources to get it for you. We can also obtain scans of articles and chapters from print materials held in MSK's off-site storage. All MSK staff and students may submit requests through the Document Delivery portal (ILLiad). You will be notified by email when your item is ready.
*Requires MSK username and password. If you are working away from the MSK network, you may be required to confirm authentication with Ping ID.
Use your ILLiad account to:
- Submit requests for articles, chapters, theses, conference papers, and more
- Download PDFs of your documents after they’ve been delivered (within 30 days)
- Check on the status of your requests
Things to Know
- All MSK staff and students may use Document Delivery Services to support their work. There is no charge for users.
- Articles and chapters are delivered electronically as PDFs. Most electronic documents can be obtained within a few business days.
- Whole e-books cannot be borrowed from other libraries due to the nature of licensing electronic content.
- Due to budget constraints, MSK Library's Document Delivery Services will no longer offer interlibrary book loans. As an alternative, continue to request individual chapter copies as usual or contact a Research Informationist for help identifying alternative sources.
- The Document Delivery Services team may refuse requests if the quantity of material could be considered systematic reproduction. However, we will always work with you to try to get you what you need.
Need help?
The Document Delivery Services team will communicate about requests via email, using your MSK email address. You may contact us at ill@mskcc.org with any questions.
See a full list of FAQs about Document Delivery Services on MSK Library’s help page.
The copy law of the U.S. (Title 17 U.S. Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship or research." If a user makes a request for, or later uses a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement. This institution reserves the right to refuse to accept a copying order if, in its judgement, fulfillment of the order would involve violation of copyright law. By using MSK Library’s Document Delivery Services you expressly agree to comply with Copyright Law. Copyright also impacts the use of electronic resources. Databases, eJournals, and eBooks are subject to all terms and conditions of their license agreements and copyright provisions.
Related Services at MSK Library
- Recommend a book or journal for MSK Library to purchase and add to the collection
- Access MSK Library’s electronic journals, books, and databases from home
- Get help from a Research Informationist on searching databases, finding evidence-based literature, using citation management software, and more
Information for Other Libraries
MSK Library participates in NLM’s DOCLINE and OCLC Worldshare. Our library symbols are NYUMSK and VVM, respectively. Please see our profiles on these platforms for information about lending groups, shipping, and charges. We are open to reciprocal agreements. Note that we are currently unable to lend print material. Contact ill@mskcc.org with any other questions.